Key Findings

Support for Learners


Students perform better and are more satisfied at colleges that are committed to their success and cultivate positive working and social relationships among different groups on campus. Community college students also benefit from services targeted to assist them with academic and career planning, academic skill development, and other areas that may affect learning and retention. The following seven survey items contribute to this benchmark:
How much does this college emphasize:

  • Providing the support you need to help you succeed at this college (9b)
  • Encouraging contact among students from different economic, social, and racial or ethnic backgrounds (9c)
  • Helping you cope with your nonacademic responsibilities (work, family, etc.) (9d)
  • Providing the support you need to thrive socially (9e)
  • Providing the financial support you need to afford your education (9f)

During the current school year, how often have you:

  • Used academic advising/planning services (13a1)
  • Used career counseling services (13b1)

 

Key Findings: Support for Learners

The majority of students feel that their colleges emphasize providing the support they need to help them succeed, yet smaller numbers use support services. Significant numbers also feel that their colleges do not offer support for non-academic, social and financial issues.

  • Nearly three-quarters (74%) of students say that their college puts quite a bit or very much emphasis on providing the support they need to help them succeed.
  • Half (52%) say that their college puts quite a bit or very much emphasis on encouraging contact among student from different economic, social, and racial or ethnic backgrounds.
  • Two-fifths (39%) say that their college puts very little emphasis on helping them cope with non-academic responsibilities.  
  • Over one-quarter (27%) say that their college puts very little emphasis on providing the support they need to thrive socially.
  • Half (54%) say that their college puts quite a bit or very much emphasis on providing the financial support they need to afford their education, but nearly one-quarter (22%) say their college puts very little emphasis on this service.
  • Over half (60%) of students use academic advising services sometimes or often, and one-third (34%) rarely or never use them.
  • Just over half (51%) of students say they rarely or never use career counseling services.

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